Coronavirus Update; Collection & Delivery is twice weekly. Maida Vale store is open 7.30am to 7:00pm. 2 day turnaround for laundry, dry cleaning & alterations.
Tips and Tricks
- Always follow the care label instructions as manufacturers are legally bound by them.
- When leaving items at the cleaners always point out stains, what and where for best chances of removal.
- Never rub stains. It normally results in colour-loss around the stain!
- Dry cleaning is a more gentler process than washing that is recommended for wool, silks, acetates and other fine materials.
- Dry cleaning is your safest option to avoid the risk of shrinkage, colour loss and creasing.
- Generally speaking dry cleaning is not quite as good a clean as laundering but with reputable cleaners you shouldn't notice the difference.
- For items with oil based stains, dry cleaning is likely to give the best results.
- Chewing gum is easily removed in dry cleaning!
- Washing is recommended where possible as the results are generally better.
- For items with water based stains, washing is likely to give the best results. (Over 80% of stains are water based.)
- The main risks when deciding to wash an item are; 1, Shrinkage. 2, Colour-loss. 3, Creasing. If in doubt dry clean.
- Shrinkage can be minimised by cool water hand washing or gentle wash cycles followed by hang drying.
- Colourloss can be minimised with special soaps (Ariel colour)
- Creasing can be minimised with cool wash temperatures and extra pressing.
For best machine washing results
- Do not overload your machine, items must be loose in the drum to clean and rinse thoroughly
- Sort laundry by separating into loads by colour
- Never put dark colours into a white load
- Wash new coloured items separately when washing for the first time
- Always treat stains such as paint, ink, rust and grass before washing
- Avoid washing frayed or torn items, they will become much worse
- Always check care labels for wash temperatures and instructions
- Adding oxygenating powder to whites can improve the whiteness of the wash
- Empty pockets
- Ensure hooks and zips are closed
- Check the garment’s care label. Only wash fabrics which are designed to be machine washed
- Place small items such as socks, laces, handkerchiefs etc. in a washing bag or pillow case, as it is possible for small items to slip down between the drum and the tub
- Items that should not be put in the machine:
- Underwired bras
- Garments that have been in contact with volatile or petroleum products
- Old duvets or similar bedding that now has weak stitching which will break when heavy and wet, thus ruining other items with it and blocking the drains
- Anything that has a dry clean only label
- Anything that is so large that it has to be forced into the drum
- Wash full loads to save water and energy
- Do not use a pre-wash for normally soiled items
- Pre-treat stains and then wash at the stated temperature
- Only use the advised quantity of detergent and fabric softener, over soaping does not make clothes any cleaner and can cause soap residues – white marks
Registered in England
Company No. 3163074